According to company policy, you can only withdraw funds in the same way you initially funded your account. However, if your initial deposit method has been suspended (e.g. UPayCard), you can request to have other withdrawal methods enabled for you.
All payment options that you see in the Deposit section of your Backoffice can be made available for withdrawals as well – simply let us know by submitting a ticket (we will reply within 12 hours).
The following are our recommended withdrawal options for US clients as of 6 February, 2019. We are working on adding more withdrawal options as we speak.
Via Wire Transfer:
Minimum amount for withdrawal: 1,000 EUR or equivalent. Withdrawal fees: 0.25% (min 150 EUR, max 1000 EUR).
If you would like to withdraw less than the specified amount, please consider using one of the alternative methods below.
An online payment system of ‘vouchers’ that can help you pay various businesses online as well as withdraw funds into your bank account. View the full guide.
Currencies: USD, EUR
Max amounts: USD/EUR 5,000 per transaction
How to get funds out of VLoad later: if you never funded your VLoad account, deposit at least USD/EUR10 into FXChoice account (buy the smallest voucher); send the funds via wire transfer to your bank account.
Processing fee: 3.5% for withdrawing into VLoad
By converting into Bitcoin:
View the full guide on withdrawing in Bitcoin, selling them, and sending the funds to your bank account.
No limits on amounts
How to convert BTC back into USD: follow our guide to sell BTC on our recommended exchange and wire the funds back to your bank account.
Processing fee: the industry-standard dynamic crypto transaction fee.
Conversion fee if account currency is not Bit: 1.5%