How to check deposit/withdrawal transactions in Backoffice

Article ID: 100574  

Question
How to check deposit/withdrawal transactions in Backoffice

Answer

Deposit/withdrawal transactions can be easily checked from within: 

Backoffice > click on your account number > scroll down and go to the Instructions tab.

 

You will see below the transaction statuses and the meaning of each status:

  1. Pending: the transaction hasn’t been confirmed at the client’s end.
  2. Confirmed: the transaction has been confirmed by client and is in queue to be processed.
  3. Completed: the transaction has been processed and the funds have been sent out/to the client’s account.

Article Details
Views: 640 Created on: Nov 20, 2019