|
|
|
|
Where do you have offices?
|
|
| |
We are based in Belize and here is the contact for our office....
|
|
|
How do I get historical data from MT4? |
|
| |
To get historal data: 1) Open the desired chart2) Select the desired timeframe from the Toolbar3) Disable the "automatic scrolling" button, which is located next to the four chart button on the Toolbar4) Press "Home" button several times until you get the to the period you need. Please see att...
|
|
|
How I am able to obtain transaction data for tax reporting. Thank you
|
|
| |
Kindly note that tax reporting is solely the responsibility of the trader. We neither report any of your trades nor provide any statements for tax purposes, however, you can generate one in your MT4 platform for the period you need.Here is a detailed guide on how you can do that https://www.youtube...
|
|
|
What proof of address documents can I use? |
|
| |
To verify your address, you can provide one of the following documents: A utility bill (gas, water, electricity); A bank statement; A medical/house/car insurance statement; A paycheck. Please ensure that the document is no older than 6 months and it is in high and readable quality....
|
|
|
Are you a Dealing Desk Broker?
|
|
| |
No, we are NOT a dealing desk (DD), we are NDD (No Dealing Desk) broker. Trading on our end is automated and without human intervention. This means all trades go directly to the market and we do not alter any of the customers' trades....
|
|
|
Do you offer joint accounts? |
|
| |
Two persons (‘account holders’) can acquire our joint account, which allows the same account to be used by either of the registered parties. The joint account is the perfect solution for spouses who are business partners and both trade. Instead of each partner having a separate acco...
|
|
|
How can I claim the offer for newly verified clients?
|
|
| |
If you send a deposit in the first 7 days after your profile is verified and you'll be eligible for these special conditions: 1) 25% bonus will be added to the deposit. You can trade it immediately and, once our standard bonus requirements are met, withdraw your bonus as real funds. 2) depo...
|
|
|
Do you enforce NFA trading rules? |
|
| |
Our clients are not restrained by NFA trading rules. All account holders can hedge and are not held to FIFO rules either....
|
|
|
What are your Margin Call and Stop out Levels?
|
|
| |
A Margin Call is a Warning that you receive in your trading platform to notify you that your account has slipped past a certain percent of the required margin and there is not enough equity (unused balance + floating profits – floating losses) to support your Open trades any further. The ...
|
|
|
Do you accept US residents? |
|
| |
Yes, we accept US residents....
|
|
|
Can I lose more money than I deposit with you?
|
|
| |
Using a lot of leverage has an inherent risk of losing more money than was initially deposited into a trading account. This can result in a negative balance, but fear not, we are not going to send collections agencies after you or engage in any legal actions to recover our money. We operate with a ...
|
|
|
Are you regulated? |
|
| |
The answer is yes and if you scroll down to the bottom of any page on our website you will find our license number. If you click here, you will be taken to the official website of our regulatory body. You will be able to find us under the “Regulated service providers” tab, in list &ldqu...
|
|
|
What does the term 'STP' mean?
|
|
| |
STP stands for Straight-Through Processing. The STP system routes orders directly to liquidity providers who have access to the interbank market....
|
|
|
What is leverage? |
|
| |
It is a lever to your investment which can multiply your profits. For example, if your leverage 1:200, that means you can purchase up to 200 times your initial investment. We recommend that you use leverage responsibly....
|
|
|
Do you offer guaranteed stop loss protection?
|
|
| |
Being an ECN broker means we can't offer guaranteed fills for stop orders. We execute them at the best available price, but it may be with positive or negative slippage, as well as executed at the requested price. No ECN broker can offer guaranteed stop order fills because it is very high risk for ...
|