Support Center > Knowledge Base> Category: General Questions
Category: General Questions
34 Articles
Orange arrow Can I lose more money than I deposit with you?

847 views
  Using a lot of leverage has an inherent risk of losing more money than was initially deposited into a trading account. This can result in a negative balance, but fear not, we are not going to send collections agencies after you or engage in any legal actions to recover our money. We operate with a ...
Orange arrow What are your Margin Call and Stop out Levels?

687 views
  A Margin Call is literally a Warning that you receive in your MT4 trading platform that your account has slipped past a certain percent of the required margin and there is not enough equity (unused balance + floating profits – floating losses) on the account to support your Open trades any fu...
Orange arrow Where do you have offices?

976 views
  We are based in Belize and here is the contact for our office....
Orange arrow Do you offer joint accounts?

717 views
  Our Joint accounts are allowed for spouses or other close relatives.You will need to supply ID documents for each person and send a request about having a joint account via email to the Backoffice teamAll persons will have the right to deposit and withdraw to/from the trading account/s....
Orange arrow How I am able to obtain transaction data for tax reporting. Thank you

5013 views
  Kindly note that tax reporting is solely the responsibility of the trader. We neither report any of your trades nor provide any statements for tax purposes, however, you can generate one in your MT4 platform for the period you need.Here is a detailed guide on how you can do that https://www.youtube...
Orange arrow Are you a Dealing Desk Broker?

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  We are NOT a dealing desk broker - our end is automated and without human intervention. This means all trades go directly to the market and we do not alter any of the customers' trades....
Orange arrow Do you accept US residents?

4433 views
  Yes, we accept US residents....
Orange arrow Do you enforce NFA trading rules?

2730 views
  Our clients are not restrained by NFA trading rules. All account holders can hedge and are not held to FIFO rules either....
Orange arrow Are you regulated?

1545 views
  The answer is yes and if you scroll down to the bottom of any page on our website you will find our license number. If you click here, you will be taken to the official website of our regulatory body. You will be able to find us under the “Regulated service providers” tab, in list &ldqu...
Orange arrow What does the term 'STP' mean?

823 views
  STP stands for Straight-Through Processing. The STP system routes orders directly to liquidity providers who have access to the interbank market....
Orange arrow What is leverage?

676 views
  It is a lever to your investment which can multiply your profits. For example, if your leverage 1:200, that means you can purchase up to 200 times your initial investment. We recommend that you use leverage responsibly....
Orange arrow Do you offer guaranteed stop loss protection? Do you offer negative balance protection?

541 views
  Being an ECN broker means we can't offer guaranteed fills for stop orders. We execute them at the best available price, but it may be with positive or negative slippage, as well as executed at the requested price. No ECN broker can offer guaranteed stop order fills because it is very high risk for ...
Orange arrow Do you offer CFDs?

345 views
  Yes we offer CFD instruments and Spot Metals. Find out more about the instruments we offer here: https://en.myfxchoice.com/trading/cfds/...
Orange arrow What is the minimum lot size?

1075 views
  FXChoice offer clients the ability to trade with lot sizes as small as 0.01 lots....
Orange arrow What are your trading hours and rollover times?

285 views
  We are open 24/5, Sunday 00:00 server time (GMT+2 or during summer time GMT +3) to Friday 00:00 server time (GMT+2 or during summer time GMT +3).Please note that our client support department is also available from Sunday 00:00 server time (GMT+2 or during summer time GMT +3) to Friday 00:00 server...

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