Support Center > Knowledge Base> Category: Withdrawals/Deposits
Category: Withdrawals/Deposits
42 Articles
Orange arrow Is there a limit on how much I can deposit?

  There is no limit on how much you can deposit via bank transfer. However, we do have a $3,000 limit for card deposits....
Orange arrow Is there a time limit on credit/debit card verification?

  No, there is no time limit. If you are not able to see the code right away after adding your card in Backoffice, you may return and finish this procedure later when you know the code....
Orange arrow Why is my US card not working for deposits?

  Deposits by credit/debit card are temporarily unavailable for US residents. We will keep you abreast of developments and will notify you when the service becomes available again. You can still fund your account by wire transfer, bitcoin or ePayments. Bitcoins can be easily purchased with cards at w...
Orange arrow How do I withdraw my funds to an external Bitcoin account?

  Please create a Bitcoin address on the coinbase website.Find out more how to create a Bitcoin address here: Furthermore, you will need to submit an ordinary Bitcoin withdrawal request in your Backoffice profile, putting the generated bitcoin address in the appropriate field....
Orange arrow What is your intermediary bank for USD payment?

  Intermediary banks serve as third-party banks that coordinate with beneficiary banks to facilitate international fund transfers and transaction settlements. If your bank is able to wire internationally, they should know which intermediary bank they will use. Here is a list of intermediary banks...
Orange arrow How do I make a deposit?

  Once your account is validated, log into your Backoffice profile page: and go to Deposit section. Choose one of available funding methods and follow the on-screen instructions....
Orange arrow What is an FXChoice electronic wallet?

  An FXChoice Wallet is a great option for those who wish to have complete control over their funds. You can use your personal Wallet to make transactions to and from any of the accounts you have with us (make a transfer/deposit or withdrawal). This is not a trading account and is only for holding yo...
Orange arrow What is ePayments and how do I use it?

  ePayments is a secure electronic wallet for online payments. It works in pretty much the same way as all electronic wallets do. If you have previously used one, you won’t have any problems using ePayments. Paying via ePayments is extremely quick, easy and efficient. All you need to do is to r...
Orange arrow Can I withdraw funds by bank transfer if I deposited by Bitcoin (and vice versa)?

  For security reasons you should use the same withdrawal method you initially used to deposit the funds....
Orange arrow How long do withdrawals take?

  Withdrawals are usually processed within 24hrs, unless there is an issue with the information you submitted. Once the request has been processed, it can take 3 - 5 business days for the funds to show up in your bank account if you use a wire transfer, and about 5-8 business days if your request was...
Orange arrow How do I get money from my wallet to my live trading account?

  Simply execute an internal transfer from your Wallet to your trading account within your Backoffice. Go to the Withdrawal section, select Inter Account Transfer and fill out the form. A confirmation link will be sent to your email address and you will need to click on this link to confirm the trans...
Orange arrow Why do I see the message "withdrawals via Bitcoin are limited for this account"?

  If you initially made a deposit using your debit / credit card, you will possibly see this message. All you need to do is contact our Live Chat for immediate assistance....
Orange arrow Can you help me find login details for my FXChoice electronic wallet?

  There are no special login details for your wallet as it a special account within your profile. To access it just login to your Backoffice. If you don't remember how to log in to your Backoffice, click on the password reminder function on the login page and follow the instructions. You'll need to e...
Orange arrow How can I withdraw funds?

  In order to withdraw your funds, you need to submit a withdrawal request from your Backoffice profile: Go to the Withdrawal section and choose a method. Remember, your funds will be returned to the same account they came from. Once you have made your withdrawal reques...
Orange arrow What are the fees for deposits and withdrawals?

  The deposit/withdrawal fee structure differs from one payment method to another. Please visit our Deposit and Withdrawal section, click on icon of the respective deposit or withdrawal method and popup window will appear with the relevant information on fees....

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