Support Center > Knowledge Base> Category: Trading conditions & Execution rules
Category: Trading conditions & Execution rules
13 Articles
Orange arrow Do you permit using the arbitrage strategy?

921 views
  From our perspective, it doesn't really matter what strategy you or your EA uses. There are no limitations on strategies and we allow all EAs....
Orange arrow What is the daily commission for swap free accounts

554 views
  For trades where the swaps are normally positive (for instance, Buy on AUDUSD) the commission would be zero, and for those trades where Swaps are negative (Buy on EURUSD or Sell on AUDUSD etc.) the commission will be 75% of the swap, i.e.: 0.75*swap....
Orange arrow Do you have any restrictions on scalping?

349 views
  We have no restrictions on scalping....
Orange arrow When exactly is the rollover/swap fees charged?

557 views
  The rollover/swap fees are charged/credited triple at 23:59-00:00 (server time) on Wednesday nights to make up for the weekend. Otherwise it is at this time on the other weekdays. Please note that in the summer our server time is GMT+3 and in the winter GMT+2. See here for further details....
Orange arrow Do you offer binary options for trading?

260 views
  No, we are not a binary options broker....
Orange arrow What is Investor password and how it works on Mt4/5?

325 views
  The Investor password is used to give a third party (investor) access to an account to evaluate trading strategy/check performance and see trade history. Trading is not allowed when the investor password is used. This gives the trader the peace of mind that anyone that has access through this pass...
Orange arrow How to set or change Investor Password for Mt4 trading account?

457 views
  The Investor password can be created from within Backoffice user area and enables the trader to provide login details to another trader or third party service providers so that they can see trade history. To set or change Investor password, log into Backoffice profile, go to Accounts section, choo...
Orange arrow Why was the SL triggered on my sell order when the price didn't seem to reach the level?

767 views
  This is a very common question and 9 times out of 10, this is the reason why traders make this mistake: All sell orders are opened at the BID price and closed at the ASK price. Normally when a trader raises this dispute with us, it is because they are looking at the BID price in MetaTrader, which ...
Orange arrow How do you calculate ECN commission?

1155 views
  Please note that the calculation of the ECN commission is based upon the volume in USD. All trades on ECN accounts are subject to a commission of 3.5 USD per notional trading amount of 100,000 USD. In other words the total amount of commission for a round-turn lot will be 7 USD. EXAMPLE 1. Let&rsq...
Orange arrow How many open orders or pending orders can I have on the same Symbol/Pair at any given time?

770 views
  There is no limit as such for one particular currency pair. However, we do have a maximum of 300 orders (open and pending) for each of your accounts at any given time....
Orange arrow When I try to withdraw funds, why does it say I have zero funds available for withdrawal?

299 views
  It is very likely you have an open position preventing this from happening. Please keep in mind that the margin necessary to maintain an open position reduces the amount of funds available for withdrawal. Please check the "Free Margin" on your MetaTrader platform to see how much is available for w...
Orange arrow Why do spreads widen significantly at certain times?

298 views
  This could be for a number of reasons: the market opening or closing, rollover time, macroeconomic event releases, public speeches by significant global leaders, pre and post-holiday periods and long weekends. All these things affect liquidity and cause spreads to widen. We don't interfere with liq...
Orange arrow What does the 'bonus converted' message mean?

261 views
  The bonus converted message means that you have satisfied the trading requirements to keep your bonus and are now able to withdraw that amount as real money....

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