Can I change the withdrawal amount if I have made a mistake?
Once your withdrawal request has been submitted, you have 2 days to confirm it. Otherwise it will be automatically cancelled. Before your request is completed you can cancel it at anytime in your Backoffice. To cancel the request you need to login to Backoffice, go to the account section and click on the account from which you would like to make a withdrawal. Once you are there, please select the instruction tab. To cancel the instruction you need to click on the cross located on the right side of the page.