How secure are my funds?
We place a special focus on making sure our clients’ funds are as safe as possible. Our mission is to provide them with a super safe and reliable trading environment while they can focus on making trading [...]
Can I check my current commission or rebate inside MetaTrader?
Yes. Click Trade History, and under the Commission column, you will see either your current commission level or the rebate you’re receiving, depending on your account [...]
Are there any restrictions on Pips+?
Yes, energy and crypto pairs are not covered by the Pips+ programme because they do not incur any [...]
How do you calculate the trading volume?
The calculation is automatically processed by the system for the last 30 days. However, if you meet the volume requirements for an upgrade halfway through the month, our servers are updated every day at 2am in the summer and 1am in the winter (server time), so you will be immediately upgraded; you will not have to wait until the end of the 30-day period to benefit from improved trading [...]
How do I know which Tier I am currently trading in?
A detailed schematic of our programme levels can be found in your Backoffice user profile. Your level is highlighted in green. Please log in to your Backoffice, go to Profile section and choose [...]
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