• Financing costs
• Margin Level Required to Open Locked or Hedged Positions
• Leverage/Margin
• Minimum tradable lot size
• Execution of orders

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• Rollover policy

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• What to do if you see the ‘File can’t be opened’ mistake?
• Why do signals not work on Mac versions of MetaTrader?
• Which versions of the MacOS are supported?
• How do I download and install MetaTrader on my Mac?
• How can I install MetaTrader 4/5 on a Mac computer?

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• How do I sign up for your VPS service?
• Why should I choose your VPS over VPS solutions providers?
• How many MT4 platforms can I install into a standard VPS?
• Can I use your VPS free of charge?
• What is the cost of your VPS service

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• What is an Expert Advisor?
• How to install an Expert Advisor?
• What Expert Advisors do you recommend?
• Why is backtesting an EA useless?
• What should I know about using an Expert Advisor?

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• From which countries does ZuluTrade accept clients?
• What is ZuluTrade?
• How to use ZuluTrade?
• What is the minimum deposit to use ZuluTrade?
• Does Myfxbook support my country?

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• Are there restrictions on ‘Short Sales’ transactions?
• How do other corporate actions work on shares?
• How do dividends work on shares?
• How do rollovers work on shares?

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• WTICrude/BrentCrud vs WTISpot/BrentSpot – What’s the difference?
• How do Energy CFDs work?
• How are WTISpot and BrentSpot prices calculated?
• How is STP commission calculated?
• How is the Margin calculated?

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• Am I limited to a specific number of trades?
• Trading at market open/close and leaving positions open over the weekend?
• Can I lose more money than I deposit with you?
• What is ‘Server Time’?
• What are the trading hours?

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• What are minimum deposits, fees and processing times for crypto?
• What’s the difference between USDT TRC20 and ERC20?
• What are the fees for using USDC?
• What are the limits for USDC deposits/withdrawals?
• Where can I buy USDC?

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• Can I get my deposit fee reimbursed?
• How can I deposit?
• Do you have an offer for newly verified clients?
• How can I make a withdrawal?
• Are your clients’ funds held in segregated accounts?

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• Can I check my current commission or rebate inside MetaTrader?
• Are there any restrictions on Pips+?
• How do you calculate the trading volume?
• How do I know which Tier I am currently trading in?
• How can I reduce my trading costs with Pips+?

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• Why can I not modify my order?
• Can I export my trade history?
• Where can I find my balance and trade history?
• What is my margin level?
• How do I manually close an order?

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• How do I install additional copies of MT4 on my computer?
• How can I get a trading report?
• How to log in to MT4 on Android devices
• How do I log into MT4 on an iPhone/iPad?
• Placing market orders in MetaTrader 4

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• Bonus General Terms and Conditions.
• How do you calculate the volume necessary to convert my bonus money into real money

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• What is the maximum leverage?
• How can I retrieve my lost/forgotten Backoffice password?
• How can I change my Backoffice password?
• How can I change my leverage?
• Why do I get Google Authenticator errors?

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• Do Live accounts expire?
• On which platforms can I open an Islamic account?
• What are the trading conditions for Islamic accounts?
• Do you offer Islamic accounts?
• Can I open multiple Demo/Live accounts?

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• Are you regulated?
• Do you allow Expert Advisors (also referred to as EAs)?
• How do you manage risk?
• When is Customer Support available?
• Where are you based?

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• Expiration rules

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