• When do holidays affect trading hours?
• What is a quote?
• What is the spread?
• What are the different order types?
• How are orders processed?

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• What is the rollover policy?
• What are swaps and how are they calculated?

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• What to do if you see the ‘File can’t be opened’ mistake?
• Why do signals not work on Mac versions of MetaTrader?
• Which versions of the MacOS are supported?
• How do I download and install MetaTrader on my Mac?
• How can I install MetaTrader 4/5 on a Mac computer?

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• How do I sign up for your VPS service?
• How many MT4 platforms can I install on a standard VPS?
• Why should I choose your VPS over VPS solutions providers?
• What is the cost of your VPS service?
• Can I use your VPS free of charge?

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• How to install an Expert Advisor?
• What is an Expert Advisor?
• What Expert Advisors do you recommend?
• Why is backtesting an EA useless?
• What should I know about using an Expert Advisor?

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• What is the Myfxbook AutoTrade service?
• How do I get connected to the Myfxbook Autotrade service?
• I am a new client and I want to use this service, where do I start?
• I am an existing FXChoice Client, where do I start?
• What is the minimum required deposit for the Myfxbook Autotrade service?

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• How do dividends work on shares?
• Are there restrictions on ‘Short Sales’ transactions?
• How do other corporate actions work on shares?
• How do rollovers work on shares?

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• How is commission calculated?
• How do Energy CFDs work?
• How are WTISpot and BrentSpot prices calculated?
• WTICrude/BrentCrud vs WTISpot/BrentSpot – What’s the difference?
• How is the Margin calculated?

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• Trading at market open/close and leaving positions open over the weekend?
• Am I limited to a specific number of trades?
• Can I lose more money than I deposit with you?
• What is ‘Server Time’?
• What are the trading hours?

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• What are the minimum deposits/withdrawals, fees and processing times for crypto?
• What is crypto?
• What crypto can I trade at FXChoice?
• How to deposit crypto?

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• How long does it take to process a withdrawal?
• What is the minimum I can deposit?
• I have deposited more than was credited to my account, why is that?
• Are my transactions safe?
• Can I get my deposit fee reimbursed?

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• How can I reduce my trading costs with Pips+?
• How do you calculate the trading volume?
• Can I check my current commission or rebate inside MetaTrader?
• Are there any restrictions on Pips+?
• How do I know which Tier I am currently trading in?

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• How much commission must I pay for trading on an MT5 account?
• Why can I not modify my order?
• Can I export my trade history?
• Where can I find my balance and trade history?
• What is my margin level?

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• Why do I get the ‘invalid account’ message when logging in to MetaTrader 4?
• How do I attach a Stop Loss/Take Profit order in MetaTrader?
• How do I place a Pending Order in MetaTrader?
• How can I log into MetaTrader 4?
• Placing market orders in MetaTrader 4

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• How do you calculate the volume necessary to convert my bonus money into real money?
• Bonus General Terms and Conditions.

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• What is the maximum leverage?
• How to set up Google Authenticator and link it to Backoffice?
• How can I retrieve my lost/forgotten Backoffice password?
• How can I change my Backoffice password?
• How can I change my leverage?

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• How can I change my personal/contact information?
• How do I deactivate my profile?
• Can I open multiple Demo/Live accounts?
• Can I have more than one trading account?
• What are your restricted countries?

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• Are you regulated?
• Do you allow Expert Advisors (also referred to as EAs)?
• How do you manage risk?
• When is Customer Support available?
• Where are you based?

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• What are the expiration dates for your expiring CFDs?

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