How do I see all currency pairs in Market Watch?

Open MetaTrader Right-click in the Market Watch window Select Show [...]

How do I change my MetaTrader 4 password?

Log in to Backoffice Click Account tab Select the account Click Change password Enter your new password Watch our How-to video [...]

How can I get a trading report?

Open MetaTrader Go to the Account History tab in the bottom left Right-click inside the area to bring up a menu Select Save as report Choose either All history, Last 3 Months, Last Month or Custom Watch our video on creating trading reports [...]

Why is my password not accepted when creating a MetaTrader account?

Here are the requirements for an acceptable MetaTrader password: * Must NOT be the same with your Backoffice password. * Must contain a mix of upper and lower case letters, as well as digits. * Must be at least six characters long and can't be longer than 15 characters. * Must NOT include special characters such as * @ # $ % ^ [...]

Why do I see the ‘Trade is disabled’ error in MetaTrader?

Usually, the ‘Trade is disabled’ error is because: 1) The trading period is closed (weekends, holidays). Check Range of Markets for trading times and our news section. 2) The trading period is experiencing low liquidity. Exotic pairs are particularly affected. 3) A MetaTrader issue that can be resolved by changing Datacentres. To do so, click the ‘connection [...]